Based on the latest news and developments around COVID-19, we know that these are uncertain times that have raised many questions and that you maybe rethinking your travel plans and future trips
Booking guidelines for Covid-19
Based on the latest news and developments around COVID-19, we know that these are uncertain times that have raised many questions and that you maybe rethinking your travel plans and future trips. Regardless of your choice for a booked sailing trip or a planned holiday, Porto Colom Yachting/ Four Seasons Yachting will do everything to support you. We are in this together. We continually monitor the situation, update information and comply with government and health policies/recommendations, such as travel restrictions and updates to travel policies that may affect you.
If you have a current booking with Porto Colom Yachting, the following applies:
1. Existing bookings with return of ship from 02.05.2020 onwards
These bookings are subject to our regular cancellation and booking policy.
If it is foreseeable that the charter cannot take place, it can be postponed to another date in 2020/21
If quarantine or border closures at the base make it impossible for you to travel, your booking can be rescheduled to a later date in 2020. If there is a price difference, this difference will need to be paid.
2. New bookings until 31.05.2020
Free cancellation of the charter without giving reasons until 45 days after signing of the contract. If an official travel warning for Spain is issued by the authorities by 31. 05. 2020, we will cancel the trip free of charge.
Start of travel: if travel is not possible due to flight cancellations caused by the virus, quarantine or border closures, your booking can be rebooked to a later date for 2020. Should this not be possible, we will fulfil the booking even in 2021.
Change of territory: if a region appears to you to be too uncertain regarding the infection situation with Covid-19, we offer you a change to one of our other bases in the Four Seasons network.